Some of the messages may be stored only in the OST file and will not be available in the Exchange mailbox.But while working in the cached mode, multiple issues can occur with Outlook. Issues You May Face While Working in Cached Exchange ModeĬached mode is beneficial when you want to work offline. In Cached Exchange Mode, you cannot perform searching in emails.An index can be prepared by searching content locally in Cached mode.The number of features in Cached Exchange Mode and Online Mode is different.Cached Exchange Mode requires a lot of disk space in comparison to Online Mode.In satellite and radio-frequency-based connections, the OST file works much better than the online files.ĭifference between Cached Exchange Mode and Online Mode –.
Searching files and information is quite easy in offline storage (OST) files.It is useful for high latency connections.A user can make changes in the mailbox, like accessing emails and saving drafts even when the Internet is down.Apart from a primary mailbox, the Cached mode also keeps a copy of the Offline Global Address Book (GAL).The Cached Exchange Mode Provides the Following Benefits to the User –
While the Cached mode is enabled in Outlook, the Outlook client will check the OST file for all the information and constantly update the mail and synchronize it to open the cached file. The Cached mode has the job of keeping a local copy of the user’s Exchange mailbox stored on the hard drive in the form of an OST file. In short, the cached mode allows Outlook to store the mailbox data in Computer Today, we how our Support Engineers enable/disable the cached mode in Outlook.Cached Exchange Mode is one of the two modes to connect the Outlook application with an Exchange Server. Microsoft Terminal Services is installedĬached Exchange Mode is not available on computers that run Windows Server when Microsoft Terminal Services is installed.For more information, contact your Exchange administrator. The Exchange server administrator has disabled this functionalityĮxchange administrators can disable this feature in Outlook.POP3 and IMAP accounts can’t use this feature. This feature requires the Outlook profile contain an Exchange account. An Exchange account doesn’t exist in the Microsoft Outlook profile.It might occur due to one or more of the following. Sometimes, the ‘Cached Exchange Mode’ option might not be available. Why is the Cached Exchange Mode option not available Finally, we restart Outlook to begin using the Exchange account.
(In case, if you are a Microsoft 365 subscriber with semi-annual updates, under Offline Settings, check to Use Cached Exchange Mode to download email to an Outlook data file)
Our Engineers always recommend using Cached Exchange Mode with an Exchange or Microsoft 365 account. As a result, it provides quick access to your data.Īlso, this will make Outlook run a bit faster in most cases. Know more about the cached mode in OutlookĬached Exchange Mode is an Outlook feature that allows Outlook to store items in your mailbox to your computer.
Today we will take a look at how to disable/enable cached mode in Outlook. Here at Bobcares, we have seen several such Outlook related queries as part of our Server Management Services for web hosts and online service providers. One can easily enable or disable cached mode in Outlook by checking or unchecking ‘Use Cached Exchange Mode’ in Settings.